"This flower is scorched
This film is on
On a maddening loop
These clothes
These clothes don't fit us right
I'm to blame
It's all the same" - Michael Stipe
There are some musicians who can “play” guitar feedback as if it were a musical instrument – Neil Young is the usual citation (though I like to cite Peter Buck’s work on “Automatic for the people” and “Monster“… there are thousands of other notable examples from all over the musical spectrum).
Without going into any great depth, guitar feedback happens when the sound coming out of your amplifier makes your guitar vibrate. This vibration moves your strings, this movement is picked up by your guitar pickups and send back to the amp, where it manifests either as a sustaining of the sound you were already playing, or a new sound that is related in a variety of ways to the existing note you were playing. This comes out of the amplifier, makes the guitar vibrate and so on/so forth.
Guitar amplifiers amplify a whole bunch of stuff that isn’t the note you are intending to play (mains hum, handling noise…). A part of the terror and delight of “playing” feedback is that you don’t know whether you are going to be re-amplifying your signal or the noise – and this unpredictability (being on the edge of having control over the sounds you are making) is – to me – what makes guitar feedback exciting. You have agency, but not complete control.
Engineers and cyberneticians describe this form of feedback as “positive feedback“, an existing signal is strengthened by the process. Mark Johnson uses the idea of a “caress” to describe an interpersonal instance of positive feedback – a signal (be it physical or intellectual) generates a response that reinforces the signal and may also add new aspects to the signal. Hysteresis is another name for this modulation of the present state by the state of the system in the immediate past. Mark’s use of the “caress” here is useful, as it adds in a range of other inferences – repetition, expectation and (yes) desire.
But the position remains that in most situations feedback cannot be reliably predicted without some kind of a model of the system in question, and even then predictions are patchy and limited.
In education management feedback has a different meaning – it suggests a single loop where learners respond to managers about their experience with educators, the latter of whom are pressured to modify their practice to “improve” feedback. This process is repeated at the end of every arbitrary chunk of learner experience, and in some circumstances a digest of this “feedback” is analysed alongside other data around what learners actually achieve, demographics, previous attainment and any other categorisation that is attached to either money, prestige or both.
In this respect it is barely feedback at all, as it doesn’t naturally self-perpetuate. (I’m separating out the way in which an educator and group of learners actually respond to each other and modify their responses iteratively as this largely happens below the radar of institutional managers). There is no direct link between the modification of the initial signal and what is returned (not least because it is a different cohort of learners each time!) so it is impossible to play the feedback. In Mark Johnson’s terms:
[I]t is performance which I am particularly interested in with teaching. We perform our knowledge with our bodies, artefacts, our institutional context and tools. I might start talking, but then reach for a resource to amplify what I am saying; or use the resource in conjunction with a tool, or turn the class situation around and get learners to do the talking. The ebb and flow of all this seem to have a family resemblance to musical and sexual examples.
That paragraph nicely illustrates the idea of a performance that incorporates the “playing” of feedback in education
Modification of activity based on activity-derived feedback is an idea is often seen in the little-known(!) world of Big Data, where algorithms supposedly learn from the effects of their previous actions. Google use a variety of activity data streams to feed you things that you might be interested in, and one of these is the way you respond to recommendations such as this. But this works because the data is available near-instantaneously, so a fast pace of iteration gives the illusion of personalised responsiveness.
In contrast Amazon recommendations rely more on the overall volume of user activity rather than your personal activity, so you are in to the realms of “nudge” theory (people like you who like x also like y…) rather than personalisation. I’ve always been sceptical of the value of these suggestions, but you often see them cited as a good idea when people talk about learning object discovery! You can’t really “play” this feedback, which I’m arguing is why it is less interesting.
So in order to “play” feedback fast iterations appear more effective than slow ones, and proximity to the individual adds to this sensation.
I’ve tried to map various “responsive” systems across these two axes: speed of iteration and proximity to the individual, and indicated a “playable” zone (where any autonomous agent in the system would feel that they had some control over the system as a whole) with a nice orange blob.

You’ll note I sneaked “parliamentary democracy” and a few other wildcard ideas in there. I’m not the first to see big data systems, education and government reform on the same continuum by any means (and indeed, I’ve identified it as a trend for 2014!)
Eugene Morozov (the link above) sees a tendency towards individual “play” with feedback systems as a de-politicisation of engagement:
If Participation 1.0 was about the use of public reason to push for political reforms, with groups of concerned citizens coalescing around some vague notion of the shared public good, Participation 2.0 is about atomized individuals finding or contributing the right data to solve some problem without creating any disturbances in the system itself.
The use of individually responsive systems is argued:
to redefine participation from something that arises from shared grievances and aims at structural reforms to something that arises from individual frustration with bureaucracies.
Now, as usual with Morozov (the Michael Moore of big data skepticism, if you will…), he’s half-right and largely overstated. You can get playable feedback in both large scale system change and petty bureaucracy, though only one runs the risk of losing control.
The issue comes when the combined force of all the data that has been gathered swamps any meaningful impact your activity can have and you no longer feel like you are “playing” the system – we’re moving here into self-oscillation where the overall noise swamps your original signal entirely.
In educational terms, these big student feedback initiatives may be doing something similar, and to put the student at the heart of a self-oscillating system seems like a particularly cruel joke.


